One place for every civic issue
You report the
problem.
We navigate the
bureaucracy.
CivicFlow gives citizens one simple place to report civic problems, follow their complaints, and stay informed while the right department handles the issue.
CivicFlow
Your civic connection
Example ticket
Road / Pothole
Ward 10 · Main Road
LoggedAssignedIn ProgressResolved
One account
Keep your civic reports together.
Auto-routed
Reach the right department.
Track progress
Follow every update.
Choose your portal
One platform. Different roles.
Citizens, staff, and administrators each get the tools they need without unnecessary complexity.
Citizen Portal
Report issues, view your tickets, track progress, and manage your profile.
Login as citizen
Staff Portal
Access your department queue, assign work, update tickets, and record resolutions.
Open staff portal
Admin Portal
Monitor city-wide activity, departments, wards, escalations, and overall performance.
Open admin portal